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Ruby Ordered.

PostPosted: 21.11.2009, 01:07
by Uguru
Hi, today i ordered a Ruby package, was just wondering what happens next as iv had no email or contact at all?!?

Date of Sign Up: 20 Nov 2009
Subscription Name: Ruby
Subscription Number: S-86X81344YH378320W

Thanks in advance for any reply.

Re: Ruby Ordered.

PostPosted: 21.11.2009, 02:01
by Yenky
By clicking on "back to merchant" at PayPal you should have been redirected directly to our setup page.

Maybe you missed that.

I will get your data, and send you an email with your setup link.

Yours Jens

Re: Ruby Ordered.

PostPosted: 21.11.2009, 02:25
by Uguru
Hi, when i logged into paypal to pay for the servive, i never got a back to merchant link, as i was doing other stuff in my pp account at the time, im guessing this is how i missed it.

Thanks anyway for the speedy reply.

Re: Ruby Ordered.

PostPosted: 21.11.2009, 12:32
by Yenky
You got mail :)

Re: Ruby Ordered.

PostPosted: 21.11.2009, 14:58
by Uguru
Thanks for the Mial, i clicked the link, set up user/pass and then it done some bar working setting stuff up and at the end of it all i got this message,
" General Error
SQL ERROR [ mysql4 ]

Duplicate entry '102329' for key 1 [1062]

An sql error occurred while fetching this page. Please contact an administrator if this problem persists."

im clueless to this web stuff :lol: ty again in advance.

Re: Ruby Ordered.

PostPosted: 21.11.2009, 17:22
by Yenky
Your system should be set up fine, just go to your page and enjoy.

This error is related to your customer forums login.

I will check that.

Yours Jens

Re: Ruby Ordered.

PostPosted: 21.11.2009, 18:41
by Uguru
Thanks again for all the help, im guessing i have to wait for the DNS to update as i keep getting redirected to gildendkp ?
Also cant remember if i took Fatkids.dkp-system.com or .co.uk :) sure it was one or the other, i will keep clearing out cache every few hours and try to connect to site also^ :lol:

Re: Ruby Ordered.

PostPosted: 21.11.2009, 19:27
by Yenky